Gioielleria a Venezia, gioielli fatti a mano / Handmade Jewellery in Venice

How to Buy and your rights


TheRetailer

Abstract:
all the jewels are customizable on demand,for example, you can replace color, type of stones add a written, etc. The execution time of these options vary by the type of intervention.The products are directly sold by Dogale jewellery with
unique company headquarters in Venice Italy

To order one or more of our jewels is extremely easy: you just have to send your request via form e-mail specifying the object you are interested in and adding the necessary information to personalize it (measure of your finger for example);
you can also ask for further modifications, as for example if you want your jewel to be made in white gold instead of yellow gold, as the model is, etc.- Within a short time (even in the same day) we will contact you via e-mail, phone+0039 0415287549
or as you prefer whatsapp! +0039 32 99 14 3 5 9 8
and we will inform you about availability, price, shipping arrangements, our payment details for the wire transfer and, if
necessary, the production time to create the requested jewel.
We can also send you some information about our enrolement at the Chamber of Commerce.

You can purchase jewelry paying by bank transfer.
As soon as we receive the funds we will dispatch your favorite jewelery. The jewels are shipped within elegant boxes. Shipping within the CEE is carried out with the payment of Italian VAT 22%, included in the value of the order.The shipment outside the CEE, is not subject to the tax;


Orders will be shipped using Fedex or Tnt delivery service. Orders are processed and delivered Monday through Friday, excluding holidays.How to reach us from Piazzale Roma in Venice, you can take the ACTV boat , go off at San Zaccaria (Hotel Danieli), take Calle delle Rasse or Calle degli Albanesi and then turn left; you will find yourself in Campo Santi Filippo e Giacomo, we are before Ponte Canonica (from there you have a nice view on the famous Ponte dei Sospiri) in Ruga Santa Appollonia at the number 4318. For any further information, assistance or complaints, Customers may send an e-mail to info@webjewels.it
CUSTOMERS’ RIGHT OF WITHDRAWAL
As a Customer based in the EU, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.To exercise the right of withdrawal, you can contact our email address info@webjewels.it and telephone number +0039 041
5287549. Alternatively, you must inform us (Dogale gioielleria, sestiere castello N° 4318 ponte canonica ruga Santa Apollonia CAP 30122) of your decision to withdraw from this contract by an unequivocal statement (a letter sent by post or via e-mail).If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the BANK TRANSFER unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. Please provide a copy of a SWIFT message of the initial transfer, so that we can refund you on the same bank account.We may withhold reimbursement until we have received the jewel back or you have supplied evidence of having sent back the jewel, whichever is the earliest.You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. We will bear the cost of returning the jewel only if you follow the return process specified below; otherwise you will have to bear such costs.The Customer will be liable for any decrease in the value of the product if the deterioration is caused by a use consequently, if the product is damaged, our company will deduct the cost of refurbishment or replacement from the refund.